We are an online-only jewelry brand. There is no showroom to visit — every order is packed and dispatched from Kaunas, Lithuania.

We reply to every message within one business day.

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Questions we can answer straight away

• Ring sizing — send us your measurement in millimetres and we will confirm your size before dispatch.
• Which tops fit which base — tell us the piece you own and we will confirm compatibility.
• Order status — we send Omniva tracking by email at dispatch. If you cannot find it, we will resend it.
• Returns — email your order number and we will send instructions the same working day.

Many answers are already on our FAQ, Size Guide and Shipping Policy pages.

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